Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

15th August 2023

DNS: Germany ns3.de.opalstack.com offline, causing control panel delays

At this time our German name server ns3.de.opalstack.com is offline for emergency maintenance.

The other 2 German regional NS are still online and domains that use those NS are working, but since we're not able to push system updates to ns3.de.opalstack.com there are several pending control panel operations that cannot be completed until the server is back online.

These items will be finalized automatically once the server is back online.

Update: The server is now back online and updates are back to normal.

14th August 2023

No incidents reported

13th August 2023

No incidents reported

12th August 2023

No incidents reported

11th August 2023

No incidents reported

10th August 2023

No incidents reported

9th August 2023

No incidents reported