Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

23rd October 2023

No incidents reported

22nd October 2023

No incidents reported

21st October 2023

No incidents reported

20th October 2023

No incidents reported

19th October 2023

No incidents reported

18th October 2023

Email: USA US SMTP and community forum are offline

At this time our US SMTP server (outgoing mail) and our community forum are offline. We're investigating and will update this post when more information is available.

  • The US SMTP server and community forum are back online.

  • 17th October 2023

    No incidents reported