Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

31st October 2023

No incidents reported

30th October 2023

No incidents reported

29th October 2023

No incidents reported

28th October 2023

No incidents reported

27th October 2023

Email: USA US SMTP listed on SORBS block list

Our US SMTP server is currently listed on the SORBS email block list. We've already gone through the de-listing process and expect the server to be de-listed in 48 hours or less.

We'll update this post when we confirm the server is de-listed.

  • The US SMTP server is no longer listed on the SORBS block list.

  • 26th October 2023

    No incidents reported

    25th October 2023

    No incidents reported