All systems are operational

Past Incidents

6th January 2024

Email: Germany German MX servers are on Hotmail block list

mx1.de.opalstack.com and mx2.de.opalstack.com are listed on the Hotmail block list. As a result, mail forwarded to Hotmail domains like hotmail.com and outlook.com is being bounced back to the sender.

We're working to have the servers removed from the block list and will update this post when that is done.

In the meantime, customers who have forwarding addresses which forward to Hotmail domains are advised to forward to an alternate address or direct mail to an Opalstack mailbox to ensure that they receive their mail. Instructions for updating email addresses are available in our user guide at: Editing Email Addresses

  • The MX servers have been removed from the block list.

  • 5th January 2024

    No incidents reported

    4th January 2024

    No incidents reported

    3rd January 2024

    No incidents reported

    2nd January 2024

    No incidents reported

    1st January 2024

    No incidents reported

    31st December 2023

    No incidents reported