All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Past Incidents

12th January 2024

No incidents reported

11th January 2024

No incidents reported

10th January 2024

No incidents reported

9th January 2024

No incidents reported

8th January 2024

No incidents reported

7th January 2024

Web: San Francisco Opal14 is not responding

opal14.opalstack.com is not responding. We suspect the cause is high load. We're rebooting the server at this time and will update this post when the server is back online.

  • Opal14 is back online following the reboot and is operating normally.

  • 6th January 2024

    Email: Germany German MX servers are on Hotmail block list

    mx1.de.opalstack.com and mx2.de.opalstack.com are listed on the Hotmail block list. As a result, mail forwarded to Hotmail domains like hotmail.com and outlook.com is being bounced back to the sender.

    We're working to have the servers removed from the block list and will update this post when that is done.

    In the meantime, customers who have forwarding addresses which forward to Hotmail domains are advised to forward to an alternate address or direct mail to an Opalstack mailbox to ensure that they receive their mail. Instructions for updating email addresses are available in our user guide at: Editing Email Addresses

  • The MX servers have been removed from the block list.