All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

26th January 2024

No incidents reported

25th January 2024

No incidents reported

24th January 2024

Email: USA Change to default SPF and DMARC policies

On 23 January 2024 we began publishing default SPF and DMARC DNS records for domains that use Opalstack's DNS and mail systems.

The default policies that we published were somewhat restrictive and were causing mail sent from some customer domains to go to spam so we've made the following changes to the policies:

  • The policy for SPF has been changed from hard fail "-all" to soft fail "~all".
  • The policy for DMARC has been changed from "quarantine" to "none".

The net result of these changes is that customer mail is still compliant with SPF and DMARC but with a less-restrictive policy to help legitimate mail arrive in your inbox.

23rd January 2024

No incidents reported

22nd January 2024

No incidents reported

21st January 2024

No incidents reported

20th January 2024

No incidents reported