Past Incidents

16th February 2024

No incidents reported

15th February 2024

Email: Germany EU mail system blocked by Hotmail

Part of our EU mail infrastructure was blocked by Hotmail. The affected servers were:

smtp2.de.opalstack.com (outgoing mail)
mx1.de.opalstack.com (incoming mail and forwarding)

We've already dealt with the issue and Microsoft have confirmed that the servers have been unblocked, but it may take a few more hours to take full effect.

We'll update this post when we've confirmed that mail is no longer being blocked.

All blocks have been lifted.

mx2.de.opalstack.com was added to the block list as well, we have submitted the delisting request and are awaiting action from Microsoft.

14th February 2024

No incidents reported

13th February 2024

No incidents reported

12th February 2024

No incidents reported

11th February 2024

No incidents reported

10th February 2024

No incidents reported

9th February 2024

Web: Frankfurt Recent disruptions to Apache service on opal16

We've seen some recent disruptions on the Apache httpd service on opal16 which were caused by high traffic to various customer sites.

We're working to mitigate that and will update this post when it has been resolved.

We've seen no further issues and are marking this as resolved.

We believe we've mitigated this and will continue to monitor the server.