Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

1st March 2024

No incidents reported

29th February 2024

No incidents reported

28th February 2024

No incidents reported

27th February 2024

No incidents reported

26th February 2024

No incidents reported

25th February 2024

No incidents reported

24th February 2024

Delays in mail forwarding to Google

Google is once again rate-limiting messages forwarded from our MX servers. We're working to resolve this and expect the backlog to be cleared over the next several hours.

As a temporary workaround, customers can route an Opalstack mailbox to their forwarding email address and then use that mailbox as a POP3 account in their Gmail settings.

We will update this post when the backlog of forwarded messages is cleared.

  • The bcklog of deferred mail is now clear.