All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Scheduled downtime for opal6

On 23 May 2025 from 0700 - 1100 UTC opal6.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

7th April 2024

No incidents reported

6th April 2024

No incidents reported

5th April 2024

No incidents reported

4th April 2024

No incidents reported

3rd April 2024

Dashboard Control panel delays for US email

At the present time there is a backlog of mailbox and email address changes for the US email system that are waiting to be processed. We expect this backlog to be clear within the next 2-3 hours.

There is no delay in mail delivery, this is only affecting changes to email objects made via our customer control panel.

2nd April 2024

Email: USA Delays in US incoming mail

At this time there is a high load condition on one of our US IMAP servers which is a variety of issues for some US mail customers including:

  • Delays in the receipt of incoming mail
  • Slow performance in IMAP mail clients
  • Slow performance in the Opalstack US webmail system

We're working to mitigate the problem at this time and will update this post when more information is available.

  • All pending incoming US mail has been delivered.

  • The high load condition is resolved and the backlog of pending mail is being delivered.

  • 1st April 2024

    No incidents reported