Past Incidents

At the present time there is a backlog of mailbox and email address changes for the US email system that are waiting to be processed. We expect this backlog to be clear within the next 2-3 hours.

There is no delay in mail delivery, this is only affecting changes to email objects made via our customer control panel.

At this time there is a high load condition on one of our US IMAP servers which is a variety of issues for some US mail customers including:

• Delays in the receipt of incoming mail
• Slow performance in IMAP mail clients
• Slow performance in the Opalstack US webmail system

We're working to mitigate the problem at this time and will update this post when more information is available.