All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

22nd April 2024

No incidents reported

21st April 2024

No incidents reported

20th April 2024

No incidents reported

19th April 2024

Temporary mail certificate error, now resolved

At approximately 0500 UTC today (19 April 2024) there was a problem with a routine certificate update which caused invalid certificates to be deployed to our mail servers.

The change was rolled back after about 90 minutes and the mail services are operating normally at this time.

18th April 2024

No incidents reported

17th April 2024

Mail forwarding issue (now resolved)

At around 16:15 UTC on 16 April 2024 a configuration update was deployed to our forwarding mail servers. The update inadvertently included some old configuration that we used when we initially rolled out SRS mail forwarding a few months ago. As a result of this error some mail sent to customer forwarding addresses may have been bounced back to the sender.

The configuration has been corrected today 17 April 2024 as of 19:05 UTC and the old configuration has been purged from our management systems to prevent this from occurring again.

16th April 2024

No incidents reported