Some systems are experiencing issues

Past Incidents

30th May 2024

Web: San Francisco Intermittent high load on opal14

At this time we are tracking an high load condition on opal14.opalstack.com (San Francisco shared hosting) which has been causing the server to become unresponsive on an intermittent basis. The problem appears to be caused by high memory usage by the system Apache service.

We're working to identify the customer site that is causing the high memory usage and will work with them to resolve the issue once we've identified it.

  • We believe we identified the customer site that has been causing these issues and have taken action to mitigate it. We will continue to monitor a couple more days.

  • 29th May 2024

    No incidents reported

    28th May 2024

    No incidents reported

    27th May 2024

    No incidents reported

    26th May 2024

    No incidents reported

    25th May 2024

    No incidents reported

    24th May 2024

    No incidents reported

    23rd May 2024

    Web: Washington D.C. OPAL12 unresponsive.

    OPAL12 became unresponsive, we're investigating the cause and working with the datacenter to get the server back online.

  • Everything looks normal and service has been restored.

  • The server is now responding and we are carefully monitoring the server.