Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

24th August 2024

No incidents reported

23rd August 2024

No incidents reported

22nd August 2024

No incidents reported

21st August 2024

No incidents reported

20th August 2024

Web: Washington D.C. opal10 rebooted unexpectedly

At approximately 17:36 UTC opal10.opalstack.com (Washington DC shared hosting) rebooted unexpectedly. The server was back online at approximately 17:42 UTC.

The server is operating normally at this time. We're investigating the cause of the reboot and will update this post when more information is available.

  • The cause of the reboot was a faulty power cable which has since been replaced.

  • 19th August 2024

    No incidents reported

    18th August 2024

    No incidents reported