Past Incidents

At this time messages sent from the US SMTP server to Microsoft email domains like hotmail.com, live.com, outlook.com, and their international variants are being blocked by Microsoft.

The cause of the block has been identified and corrected and we are now waiting for Microsoft to remove the block.

We'll update this post as soon as the block has been lifted or when there is other information to report.

Due to an unfortunate oversight on our end the SSL certificates for our DE mail servers expired earlier today at around 09:30 UTC, causing certificate warnings to appear in email client software using DE mailboxes and in our DE webmail system.

Renewed certificates were rolled out approximately 1 hour later and there have been no issues since that time (~10:30 UTC). If you continue to see a certificate warning when accessing DE email systems then please restart your software and/or your device.