All systems are operational

Past Incidents

8th March 2025

No incidents reported

7th March 2025

No incidents reported

6th March 2025

No incidents reported

5th March 2025

No incidents reported

4th March 2025

No incidents reported

3rd March 2025

Email: Germany DE SMTP blocked by iCloud

At the present time email sent to @icloud.com addresses via our DE SMTP server is being either deferred or bounced. We're working with Apple to resolve the issue and will update this post when more information is available.

In the meantime, DE mail customers can work around the issue by using our alternate DE SMTP server in their email client settings. The alternate server is: smtp2.de.opalstack.com

  • The block was cleared as of 14:22 UTC today. Mail sent to iCloud email addresses via our DE SMTP are no longer bouncing.

  • Apple informed us that our SMTP is caught up in a block of a larger IP address range operated by our network provider. Our provider is working with Apple to resolve the issue.

    If you are affected by this you can configure your mail client to use smtp2.de.opalstack.com as its SMTP server as a temporary workaround.

  • Apple informed us that our SMTP is caught up in a block of a larger IP address range operated by our network provider. Our provider is working with Apple to resolve the issue.

    If you are affected by this you can configure your mail client to use smtp2.de.opalstack.com as its SMTP server as a temporary workaround.

  • 2nd March 2025

    No incidents reported

    1st March 2025

    Web: San Francisco opal3 not responding

    opal3.opalstack.com (San Francisco shared hosting) is currently not responding. We're investigating.

  • We identified an abusive IP address that was flooding the network connection. The IP has been blocked and the server is now responding.