All systems are operational
Maintenance
PostgreSQL upgrades for opal3, opal14, opal9, and opal16

On Friday 17 May 2024 at 0200 UTC the PostgreSQL database will be upgraded from version 11 to version 14 on the following servers:

  • opal3
  • opal14
  • opal9
  • opal16

We expect the PostgreSQL service to be offline for approximately 1 hour during the upgrade, all other services will continue to function normally.

Past Incidents

2nd May 2020

No incidents reported

1st May 2020

No incidents reported

30th April 2020

Web: Dallas Opal4 not responding

Opal4 is not responding. We're looking into the cause.

  • We believe this latest issue was caused by a DNS reflection attack.

    We're consulting with our upstream provider to see what they can do to protect the server and network from future attacks.

  • Opal4 is back online, investigation is ongoing.

    • Web: Dallas Apache was not responding on Opal4

    Apache was once again not responding on Opal4 after hitting its configured ServerLimit. The underlying cause appears to have been a high number of PHP-FPM processes being re-spawned for one customer site. We've adjusted the PHP-FPM configuration for that site to avoid the problem in the future.

    29th April 2020

    No incidents reported

    28th April 2020

    No incidents reported

    27th April 2020

    No incidents reported

    26th April 2020

    No incidents reported