All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalsatck.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

14th February 2021

No incidents reported

13th February 2021

No incidents reported

12th February 2021

Email: Germany DE IMAP service down

The IMAP/POP3 service on our DE mail system is currently down. We're working to restore service.

  • The DE IMAP/POP3 service has been stable since our last update.

  • The DE IMAP/POP3 service is back online with higher process and open files limits. We'll continue to monitor.

  • We're rebooting time DE IMAP/POP3 server to pick up a configuration change.

  • The DE IMAP/POP3 service is back online. We'll continue to monitor as we look into the cause of the outage.

    • 11th February 2021

    No incidents reported

    10th February 2021

    No incidents reported

    9th February 2021

    Email: Germany Incoming mail problems in Germany

    We're receiving reports of slow mail delivery in our German mail system. We're looking into it at this time.

  • The disk array rebuild is complete and the server has been stable since our last update.

  • The DE mail service is back online at this time. The main issue was heavy load caused by the very high volume of deferred mail the resulted from the mail loop. This was exacerbated by the degraded disk array.

    The networking issue was unrelated but has been resolved.

    The disk array is still rebuilding but the server is operating normally. We'll continue to monitor until the rebuild is complete.

  • There seems to be multiple issues related to the DE IMAP server:

    1. A forwarding loop was causing delivery delays for the past few hours.
    2. A degraded disk array was impacting system performance
    3. A failed network switch is currently blocking network connectivity

    Our data center team is working on restoring connectivity at this time.

  • The DE IMAP server is now offline for a filesystem check.

    • 8th February 2021

    No incidents reported