All systems are operational
Maintenance
opal4 relocation - downtime expected

On 10 August 2021 beginning at 05:00 UTC (00:00 US Central) our data center team will be moving opal4.opalstack.com to a new facility.

During the move the server will be offline.

The maintenance window is 6 hours but we expect the total downtime to be less than that.

We will update our status page at http://status.opalstack.com/ as the maintenance progresses.

Email is hosted on separate hardware and is not affected by this maintenance.

If you have any questions or concerns regarding this migration then please email support@opalstack.com and someone from our team will get back to you as soon as possible.

US IMAP/POP3 server relocation - downtime expected

On 11 August 2021 beginning at 05:00 UTC (00:00 US Central) our data center team will be moving mail.us.opalstack.com to a new facility.

During the move the server will be offline.

Mail that arrives while the server is offline will be deferred and delivered after the maintenance is complete. No mail should be rejected or bounced during the maintenance.

The maintenance window is 6 hours but we expect the total downtime to be less than that.

We will update our status page at http://status.opalstack.com/ as the maintenance progresses.

If you have any questions or concerns regarding this migration then please email support@opalstack.com and someone from our team will get back to you as soon as possible.

Past Incidents

11th June 2021

No incidents reported

10th June 2021

Web: Frankfurt Apache was briefly down on opal5

The Apache httpd service on opal5 was briefly down because the system /tmp directory was full.

The service was down for 2-3 minutes. We've identified the customer responsible for the problem and will work with them to ensure it does not happen again.

9th June 2021

Email: Germany German IMAP/POP3 service offline

The German IMAP/POP3 service is currently offline. We're currently investigating.

  • The Germain mail service is back online. The outage was caused by human error when deploying a new certificate.

  • 8th June 2021

    No incidents reported

    7th June 2021

    No incidents reported

    6th June 2021

    No incidents reported

    5th June 2021

    No incidents reported