All systems are operational
Maintenance
US IMAP email server downtime

On 22 July 2026 at 10:00 am US/Central time (UTC -5) one of our US IMAP email servers will be shut down for infrastructure maintenance. The server will be offline during the maintenance and the expected downtime is 6 hours.

Affected customers will be notified individually via email.

No incoming mail will be lost while the server is offline. Mail that arrives during the maintenance will be deferred and delivered once the mail server is back online.

We realize that the timing of this relocation is not ideal. If you have business-critical mailboxes and would like them to be available during the maintenance then please email support@opalstack.com or reply to this message to make arrangements to have your mailboxes migrated to a different IMAP server prior to the scheduled maintenance date.

If you have any questions or concerns regarding this maintenance then please email the Opalstack support team for assistance.

Past Incidents

26th January 2022

Web: San Francisco SFO VPS service disruption

Several San Francisco VPS are currently experiencing connectivity issues, including our community forum, US webmail, and US SMTP service.

A small number of customer web hosting VPS are also affected.

This same issue is causing delays in our dashboard control loop, so customer may see new/updated items in their dashboard stuck in a pending state until this is resolved.

We're looking into this now and will follow up when more information is available.

  • We've received confirmation that the incident is resolved.

  • All services are back online and the pending items in the dashboard control loop have been completed.

    We're awaiting final confirmation from our provider that the issue is fully resolved.

  • The data center team has identified the issue and we're starting to see services come back online.

  • Our provider has notified us that this is a cloud storage connectivity issue in their SFO cloud service.

    We'll post another update when we have more information.

    • 25th January 2022

    No incidents reported

    24th January 2022

    No incidents reported

    23rd January 2022

    No incidents reported

    22nd January 2022

    Web: Washington D.C. DDOS on opal1

    Opal1 (shared hosting in Washington DC) is currently experiencing elevated load due to a distributed denial of service attack.

    We're working to mitigate the attack at this time.

  • We've seen no further issues on opal1.

  • We've mitigated the attack and server conditions are back to normal. We'll continue to monitor.

    We'll notify the targeted site's operator and will work with them to prevent further issues.

    • 21st January 2022

    No incidents reported

    20th January 2022

    No incidents reported