All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Scheduled downtime for opal19
  • When: October 28, 2026 19:00 - October 29, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 28, 2026 at 19:00 US/Central time, opal19.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

27th January 2022

No incidents reported

26th January 2022

Web: San Francisco SFO VPS service disruption

Several San Francisco VPS are currently experiencing connectivity issues, including our community forum, US webmail, and US SMTP service.

A small number of customer web hosting VPS are also affected.

This same issue is causing delays in our dashboard control loop, so customer may see new/updated items in their dashboard stuck in a pending state until this is resolved.

We're looking into this now and will follow up when more information is available.

  • We've received confirmation that the incident is resolved.

  • All services are back online and the pending items in the dashboard control loop have been completed.

    We're awaiting final confirmation from our provider that the issue is fully resolved.

  • The data center team has identified the issue and we're starting to see services come back online.

  • Our provider has notified us that this is a cloud storage connectivity issue in their SFO cloud service.

    We'll post another update when we have more information.

    • 25th January 2022

    No incidents reported

    24th January 2022

    No incidents reported

    23rd January 2022

    No incidents reported

    22nd January 2022

    Web: Washington D.C. DDOS on opal1

    Opal1 (shared hosting in Washington DC) is currently experiencing elevated load due to a distributed denial of service attack.

    We're working to mitigate the attack at this time.

  • We've seen no further issues on opal1.

  • We've mitigated the attack and server conditions are back to normal. We'll continue to monitor.

    We'll notify the targeted site's operator and will work with them to prevent further issues.

    • 21st January 2022

    No incidents reported