All systems are operational
Maintenance
Scheduled DE IMAP/POP3 email server downtime

On 24 September 2026 at between 07:00 am and 10:00 am UTC our network team will be relocating one of our mailbox storage servers to a new location within the data center.

The server will be offline during the relocation. As a result, some customer mailboxes will be unavailable for up to 3 hours during the relocation. Affected customers will be notified directly via email.

Affected customers will not be able to check their email for affected mailboxes during the relocation.

No incoming mail will be lost during the relocation. Mail that arrives during the relocation will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the relocation will not be stored as sent mail in IMAP folders on the server.

Customer websites will not be affected by the relocation.

We realize that the timing of this relocation may not be ideal. Customer who would like to have their mailboxes migrated to a different server in advance of the server relocation should contact the Opalstack support team to make the necessary arrangements.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please email our support team and someone from our team will get back to you as soon as possible.

Past Incidents

29th January 2022

No incidents reported

28th January 2022

No incidents reported

27th January 2022

No incidents reported

26th January 2022

Web: San Francisco SFO VPS service disruption

Several San Francisco VPS are currently experiencing connectivity issues, including our community forum, US webmail, and US SMTP service.

A small number of customer web hosting VPS are also affected.

This same issue is causing delays in our dashboard control loop, so customer may see new/updated items in their dashboard stuck in a pending state until this is resolved.

We're looking into this now and will follow up when more information is available.

  • We've received confirmation that the incident is resolved.

  • All services are back online and the pending items in the dashboard control loop have been completed.

    We're awaiting final confirmation from our provider that the issue is fully resolved.

  • The data center team has identified the issue and we're starting to see services come back online.

  • Our provider has notified us that this is a cloud storage connectivity issue in their SFO cloud service.

    We'll post another update when we have more information.

    • 25th January 2022

    No incidents reported

    24th January 2022

    No incidents reported

    23rd January 2022

    No incidents reported

    22nd January 2022

    Web: Washington D.C. DDOS on opal1

    Opal1 (shared hosting in Washington DC) is currently experiencing elevated load due to a distributed denial of service attack.

    We're working to mitigate the attack at this time.

  • We've seen no further issues on opal1.

  • We've mitigated the attack and server conditions are back to normal. We'll continue to monitor.

    We'll notify the targeted site's operator and will work with them to prevent further issues.