All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

9th May 2022

No incidents reported

8th May 2022

No incidents reported

7th May 2022

Web: Washington D.C. Opal12 was offline

Opal12 (Washington DC shared hosting) was offline for approximately 25 minutes beginning at 18:53 UTC due to an interruption in network connectivity.

We rebooted the server approximately 10 minutes later.

The server is back online and we're working with our data center team to determine the cause of the problem.

  • We've confirmed that the maintenance is complete and there are no further issues at this time.

  • Opal12 is back online and we're awaiting confirmation from the data center that the maintenance is complete.

  • Opal12 is now offline for scheduled maintenance.

  • Opal12 will be going offline for troubleshooting and repair in approximately 50 minutes at 9PM US/Eastern time.

  • We've scheduled maintenance downtime on opal12 to correct the issue with the network controller. Details are at https://status.opalstack.com/schedules/36.

  • We suspect that the server's network controller is failing. We're now working with the data center team to have the problem corrected.

  • 6th May 2022

    No incidents reported

    5th May 2022

    No incidents reported

    4th May 2022

    No incidents reported

    3rd May 2022

    No incidents reported