All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

6th August 2022

No incidents reported

5th August 2022

No incidents reported

4th August 2022

No incidents reported

3rd August 2022

No incidents reported

2nd August 2022

No incidents reported

1st August 2022

Web: London London VPS services offline

All Opalstack VPS located in London are currently offline. We're investigating and will update this post when more info is available.

  • The London VPS service has been stable since our last update.

  • The data center reports that the power issue is resolved. All London VPS services (including the ns2.de.opalstack.com name server) are back online at this time. We will continue to monitor.

  • The problem has been identified as a power issue; the data center team is still working to restore service.

  • Note that our name server ns2.de.opalstack.com is located in the London data center. If your domain uses our DE name servers then you may possibly see intermittent problems accessing your site until this issue is resolved.

  • The London VPS data center has lost connectivity again. The data center is working to restore service.

  • London VPS service is fully restored.

  • Connectivity has been restored while the data center team continues to implement the fix.

  • The issue has been identified and a fix is being implemented.

  • The London data center has confirmed a loss of connectivity. The investigation is ongoing.

    • 31st July 2022

    No incidents reported