All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

8th August 2022

No incidents reported

7th August 2022

No incidents reported

6th August 2022

No incidents reported

5th August 2022

No incidents reported

4th August 2022

No incidents reported

3rd August 2022

No incidents reported

2nd August 2022

No incidents reported

1st August 2022

Web: London London VPS services offline

All Opalstack VPS located in London are currently offline. We're investigating and will update this post when more info is available.

  • The London VPS service has been stable since our last update.

  • The data center reports that the power issue is resolved. All London VPS services (including the ns2.de.opalstack.com name server) are back online at this time. We will continue to monitor.

  • The problem has been identified as a power issue; the data center team is still working to restore service.

  • Note that our name server ns2.de.opalstack.com is located in the London data center. If your domain uses our DE name servers then you may possibly see intermittent problems accessing your site until this issue is resolved.

  • The London VPS data center has lost connectivity again. The data center is working to restore service.

  • London VPS service is fully restored.

  • Connectivity has been restored while the data center team continues to implement the fix.

  • The issue has been identified and a fix is being implemented.

  • The London data center has confirmed a loss of connectivity. The investigation is ongoing.