All systems are operational
Maintenance
PostgreSQL upgrades for opal3, opal14, opal9, and opal16

On Friday 17 May 2024 at 0200 UTC the PostgreSQL database will be upgraded from version 11 to version 14 on the following servers:

  • opal3
  • opal14
  • opal9
  • opal16

We expect the PostgreSQL service to be offline for approximately 1 hour during the upgrade, all other services will continue to function normally.

Past Incidents

20th August 2022

No incidents reported

19th August 2022

No incidents reported

18th August 2022

Email: USA Slow logins on US SMTP

At this time logins to Opalstack's US SMTP server are running slowly. Customers may see longer message sending times as a result.

We're investigating the issue and will update this post when more info is available.

  • The US SMTP server has remained stable following the upgrade and improved configuration.

  • We've implemented a fix and authentication is working normally at this time. We'll continue to monitor.

  • The original US SMTP is back online. We'll continue to troubleshoot and monitor.

  • We've taken the original US SMTP offline for an emergency upgrade.

  • The second server is online and is slowly picking up its share of the traffic.

    We'll continue to monitor until we're satisfied that this issue is resolved.

  • We believe the issue is higher-than-average mail traffic, so we're adding a SMTP server to the pool to take up some of the load.

    • 17th August 2022

    No incidents reported

    16th August 2022

    No incidents reported

    15th August 2022

    No incidents reported

    14th August 2022

    No incidents reported