All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

22nd August 2022

No incidents reported

21st August 2022

No incidents reported

20th August 2022

No incidents reported

19th August 2022

No incidents reported

18th August 2022

Email: USA Slow logins on US SMTP

At this time logins to Opalstack's US SMTP server are running slowly. Customers may see longer message sending times as a result.

We're investigating the issue and will update this post when more info is available.

  • The US SMTP server has remained stable following the upgrade and improved configuration.

  • We've implemented a fix and authentication is working normally at this time. We'll continue to monitor.

  • The original US SMTP is back online. We'll continue to troubleshoot and monitor.

  • We've taken the original US SMTP offline for an emergency upgrade.

  • The second server is online and is slowly picking up its share of the traffic.

    We'll continue to monitor until we're satisfied that this issue is resolved.

  • We believe the issue is higher-than-average mail traffic, so we're adding a SMTP server to the pool to take up some of the load.

  • 17th August 2022

    No incidents reported

    16th August 2022

    No incidents reported