All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Past Incidents

31st March 2024

No incidents reported

30th March 2024

Web: San Francisco Opal14 not responding

Opal14 (SFO shared hosting) is currently not responding. We're investigating at this time.

  • There was a second incident of the same type of problem but on a different site operated by the same customer. We've mitigated the problem to prevent it from occurring again and the server is stable at this time.

  • Opal14 is back online. The cause of the issue was high Apache RAM usage which resulted from a bad rewrite rule in a customer site. We've isolated the site and are working with the customer to correct the problem. We'll continue to monitor.

    • 29th March 2024

    No incidents reported

    28th March 2024

    No incidents reported

    27th March 2024

    No incidents reported

    26th March 2024

    No incidents reported

    25th March 2024

    No incidents reported

    24th March 2024

    Control panel delays for MariaDB items on opal16

    We are importing a large MariaDB database for a customer on opal16 at this time. The large import is putting heavy load on MariaDB which may result in a delay when creating/deleting new MariaDB databases/users and when changing MariaDB passwords.

    We expect the import to be complete by 0300 UTC on Monday 25 March 2024 but hopefully sooner.

  • There have been no further delays.