All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Scheduled downtime for opal19
  • When: October 28, 2026 19:00 - October 29, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 28, 2026 at 19:00 US/Central time, opal19.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

3rd April 2024

Dashboard Control panel delays for US email

At the present time there is a backlog of mailbox and email address changes for the US email system that are waiting to be processed. We expect this backlog to be clear within the next 2-3 hours.

There is no delay in mail delivery, this is only affecting changes to email objects made via our customer control panel.

2nd April 2024

Email: USA Delays in US incoming mail

At this time there is a high load condition on one of our US IMAP servers which is a variety of issues for some US mail customers including:

  • Delays in the receipt of incoming mail
  • Slow performance in IMAP mail clients
  • Slow performance in the Opalstack US webmail system

We're working to mitigate the problem at this time and will update this post when more information is available.

  • All pending incoming US mail has been delivered.

  • The high load condition is resolved and the backlog of pending mail is being delivered.

  • 1st April 2024

    No incidents reported

    31st March 2024

    No incidents reported

    30th March 2024

    Web: San Francisco Opal14 not responding

    Opal14 (SFO shared hosting) is currently not responding. We're investigating at this time.

  • There was a second incident of the same type of problem but on a different site operated by the same customer. We've mitigated the problem to prevent it from occurring again and the server is stable at this time.

  • Opal14 is back online. The cause of the issue was high Apache RAM usage which resulted from a bad rewrite rule in a customer site. We've isolated the site and are working with the customer to correct the problem. We'll continue to monitor.

  • 29th March 2024

    No incidents reported

    28th March 2024

    No incidents reported