All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

5th August 2021

No incidents reported

4th August 2021

No incidents reported

3rd August 2021

No incidents reported

2nd August 2021

No incidents reported

1st August 2021

Dashboard Delay in dashboard operations

At this time there is a significant delay in the time that it is taking for changes made in the Opalstack dashboard (ie creating or modifying domains, apps, sites, email, shell users, etc).

We're investigating the issue and will update this post when more info is available.

  • The problem has been corrected and the dashboard operation backlog is cleared.

  • 31st July 2021

    No incidents reported

    30th July 2021

    No incidents reported