All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

23rd April 2022

No incidents reported

22nd April 2022

No incidents reported

21st April 2022

No incidents reported

20th April 2022

No incidents reported

19th April 2022

No incidents reported

18th April 2022

Web: Frankfurt opal5 not responding

Opal5 (shared hosting in Frankfurt DE) is currently not responding to web and SSH requests. We're investigating.

  • Opal5 is stable following the reboot. We'll continue to monitor.

  • Opal5 is back online, we're still investigating.

  • We're rebooting opal5 at this time.

  • The high load condition has returned so we're continuing our investigation.

  • Opal5 is back online. The problem was high load caused by heavy disk I/O activity due to high swap usage by a customer process. We've increased available swap and are working with the customer to resolve the issue.

    • 17th April 2022

    No incidents reported