All systems are operational

Past Incidents

20th August 2022

No incidents reported

19th August 2022

No incidents reported

18th August 2022

Email: USA Slow logins on US SMTP

At this time logins to Opalstack's US SMTP server are running slowly. Customers may see longer message sending times as a result.

We're investigating the issue and will update this post when more info is available.

  • The US SMTP server has remained stable following the upgrade and improved configuration.

  • We've implemented a fix and authentication is working normally at this time. We'll continue to monitor.

  • The original US SMTP is back online. We'll continue to troubleshoot and monitor.

  • We've taken the original US SMTP offline for an emergency upgrade.

  • The second server is online and is slowly picking up its share of the traffic.

    We'll continue to monitor until we're satisfied that this issue is resolved.

  • We believe the issue is higher-than-average mail traffic, so we're adding a SMTP server to the pool to take up some of the load.

  • 17th August 2022

    No incidents reported

    16th August 2022

    No incidents reported

    15th August 2022

    No incidents reported

    14th August 2022

    No incidents reported