All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

15th September 2022

Web: Frankfurt Opal11 offline for scheduled relocation

As previously announced, opal11 has been shut down for physical relocation to a new data center facility. The expected downtime is approximately 8 hours.

We'll update this post when the relocation is complete.

  • The relocation was completed ahead of schedule as of 10:30 UTC.

    • 14th September 2022

    Web: Singapore Singapore VPS were briefly offline

    Our Singapore VPS servers were briefly offline a few minutes ago. The network team is investigating and we'll update this post as soon as more info is available.

  • The cause of the incident was found to be a faulty power distribution unit. The faulty unit is being replaced and no further disruption of service is expected.

    • 13th September 2022

    No incidents reported

    12th September 2022

    No incidents reported

    11th September 2022

    No incidents reported

    10th September 2022

    No incidents reported

    9th September 2022

    No incidents reported