Some systems are experiencing issues

Past Incidents

22nd September 2022

No incidents reported

21st September 2022

No incidents reported

20th September 2022

No incidents reported

19th September 2022

Web: San Francisco opal8 not responding

Opal8 is not responding at this time. We're looking into it.

  • It appears that the earlier reboot was initiated by the system watchdog after the server became non-responsive under heavy load.

    The server is operating normally at this time.

  • Opal8 is back online. The server rebooted unexpectedly so we're investigating further.

  • 18th September 2022

    No incidents reported

    17th September 2022

    No incidents reported

    16th September 2022

    Dashboard Dashboard disk usage stats incorrect

    There's currently a problem with the display of disk usage statistics in the Opalstack dashboard which will cause customers to see reported usage much higher than their actual usage. We're working on a fix at this time.

  • A fix has been deployed. Dashboard usage charts will return to normal in 8 hours when the old data has rotated out.

  • 15th September 2022

    Web: Frankfurt Opal11 offline for scheduled relocation

    As previously announced, opal11 has been shut down for physical relocation to a new data center facility. The expected downtime is approximately 8 hours.

    We'll update this post when the relocation is complete.

  • The relocation was completed ahead of schedule as of 10:30 UTC.