All systems are operational

Past Incidents

7th October 2022

Web: San Francisco Apache was down on opal3

An undetected fault on opal3.opalstack.com caused a temporary disruption in the Apache service. The problem has been corrected.

6th October 2022

Email: USA mx2.us.opalstack.com blocked by Microsoft

At this time Microsoft is blocking mail forwarded to hotmail.com and outlook.com addresses via our mx2.us.opalstack.com server. We believe we've identified the cause and are currently waiting on Microsoft to lift the block.

In the meantime, customers who forward mail from their Opalstack-hosted domains to a Hotmail or Outlook address may want to assign a Opalstack mailbox to their email address to assure that they do not miss any incoming messages.

We'll update this post when we've either received a reply from Microsoft or when we can confirm that the block has been lifted.

  • mx2.us.opalstack.com is no longer blocked by Microsoft.

  • Microsoft have stated mx2.us.opalstack.com has been de-listed and that it may take 24-48 hours for the change to fully propagate through their mail systems. We will continue to monitor.

  • Email: USA Slow connections or timeouts on US IMAP/POP3/Webmail

    There was a ~30 minute period between 14:50 UTC and 15:20 UTC during which system load on our US IMAP server was high. This may have resulted in slow IMAP performance or connection timeouts, including connections from the US webmail system.

    The condition has passed and we're seeing no further issues at this time.

    5th October 2022

    No incidents reported

    4th October 2022

    No incidents reported

    3rd October 2022

    No incidents reported

    2nd October 2022

    No incidents reported

    1st October 2022

    No incidents reported