All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

25th January 2023

No incidents reported

24th January 2023

Email: Germany German IMAP/POP3 server offline for scheduled relocation

As previously announced, our German IMAP/POP3 server will be offline for relocation to a new data center facility from 0800 to 1600 UTC on 24 January 2023: https://status.opalstack.com/schedules/38

  • The backlog of incoming mail has been delivered and the relocation is complete.

  • The DE mail server is back online at this time and the backlog of incoming mail is now being processed. We're awaiting the final word from the data center that the relocation is complete.

    • 23rd January 2023

    No incidents reported

    22nd January 2023

    No incidents reported

    21st January 2023

    No incidents reported

    20th January 2023

    Email: Germany DE SMTP was blocked by Abusix

    Our DE SMTP server was listed in the Abusix Mail Intelligence block list. We've already initiated the delisting process and expect the issue to be resolved within the next 60 minutes.

  • The DE SMTP is no longer blocked.

    • 19th January 2023

    No incidents reported