Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

22nd March 2024

No incidents reported

21st March 2024

No incidents reported

20th March 2024

No incidents reported

19th March 2024

No incidents reported

18th March 2024

Dashboard Control panel processing delays

At this time there is a log backlog of pending operations in the control panel. We're working to clear the backlog and will update this post when the issue is resolved.

  • The backlog of pending items is now clear.

  • 17th March 2024

    No incidents reported

    16th March 2024

    No incidents reported