All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

1st April 2024

No incidents reported

31st March 2024

No incidents reported

30th March 2024

Web: San Francisco Opal14 not responding

Opal14 (SFO shared hosting) is currently not responding. We're investigating at this time.

  • There was a second incident of the same type of problem but on a different site operated by the same customer. We've mitigated the problem to prevent it from occurring again and the server is stable at this time.

  • Opal14 is back online. The cause of the issue was high Apache RAM usage which resulted from a bad rewrite rule in a customer site. We've isolated the site and are working with the customer to correct the problem. We'll continue to monitor.

  • 29th March 2024

    No incidents reported

    28th March 2024

    No incidents reported

    27th March 2024

    No incidents reported

    26th March 2024

    No incidents reported