Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

24th May 2024

No incidents reported

23rd May 2024

Web: Washington D.C. OPAL12 unresponsive.

OPAL12 became unresponsive, we're investigating the cause and working with the datacenter to get the server back online.

  • Everything looks normal and service has been restored.

  • The server is now responding and we are carefully monitoring the server.

  • 22nd May 2024

    No incidents reported

    21st May 2024

    No incidents reported

    20th May 2024

    No incidents reported

    19th May 2024

    No incidents reported

    18th May 2024

    No incidents reported