Past Incidents

About 1 hour ago a failed DNS sync with our alternate DNS provider caused an outage in our DNS servers. The outage lasted approximately 1 hour during which customers may have experience trouble accessing Opalstack systems.

The problem has been resolved and all DNS services are working normally at this time, however there may be lingering effects due to global DNS propagation. These issues will resolve themselves over the next few hours. You may be able to resolve them sooner for yourself by flushing your DNS and/or by power-cycling your devices.

At this time we are tracking an high load condition on opal14.opalstack.com (San Francisco shared hosting) which has been causing the server to become unresponsive on an intermittent basis. The problem appears to be caused by high memory usage by the system Apache service.

We're working to identify the customer site that is causing the high memory usage and will work with them to resolve the issue once we've identified it.