All systems are operational

Past Incidents

4th October 2024

No incidents reported

3rd October 2024

No incidents reported

2nd October 2024

No incidents reported

1st October 2024

Email: USA US SMTP blocked by Microsoft

At this time messages sent from the US SMTP server to Microsoft email domains like hotmail.com, live.com, outlook.com, and their international variants are being blocked by Microsoft.

The cause of the block has been identified and corrected and we are now waiting for Microsoft to remove the block.

We'll update this post as soon as the block has been lifted or when there is other information to report.

  • Microsoft has lifted the block and their servers are now accepting mail from the US SMTP.

  • 30th September 2024

    No incidents reported

    29th September 2024

    Email: Germany DE mail SSL certificates were briefly expired

    Due to an unfortunate oversight on our end the SSL certificates for our DE mail servers expired earlier today at around 09:30 UTC, causing certificate warnings to appear in email client software using DE mailboxes and in our DE webmail system.

    Renewed certificates were rolled out approximately 1 hour later and there have been no issues since that time (~10:30 UTC). If you continue to see a certificate warning when accessing DE email systems then please restart your software and/or your device.

    28th September 2024

    No incidents reported