All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

18th January 2021

No incidents reported

17th January 2021

Web: San Francisco Opal3 not responding

opal3.opalstack.com is currently not responding. We'll follow up here when more info is available.

  • The problem was caused by extremely high RAM usage from a process run by a hosting customer. We've notified the customer of the problem and have taken steps to prevent it from happening again.

  • Opal3 is stable after the reboot. We'll update this post when we've determined the cause of the outage.

  • Opal3 is back online after a reboot. The cause of the outage is still under investigation.

  • We're rebooting Opal3 at this time.

  • 16th January 2021

    No incidents reported

    15th January 2021

    No incidents reported

    14th January 2021

    No incidents reported

    13th January 2021

    No incidents reported

    12th January 2021

    No incidents reported

    11th January 2021

    Email: USA rebooting US IMAP server

    We're doing an emergency reboot of the US IMAP server. Service should be restored in a moment.

  • The US IMAP server is back online.

  • The US IMAP server is not coming back from the reboot. We're working with our provider to restore service ASAP.